We get to know each other
We start with a conversation. Our first meetings lay the foundation for good communications, effective relationships and ultimate success. Establishing mutual trust and rapport is important, so we take the time to understand you, your organization, and the major goals and challenges you face.
We assess your situation
In this confidential session, we help put a value on your objectives, challenges or performance gaps. We clarify your goals and listen carefully to your operational and human needs. We use proven assessment tools, interviews and surveys to help you analyze your situation so you can establish priorities.
We develop a customized approach
Many of us face similar challenges. Yet, people and cultures are unique. Taking the time to know both allows the bridge ltd team to develop the right approach for you. We design a program can
select from our portfolio of professionally designed, field-tested processes, such as Executive Leadership, Team Leadership, Customer Loyalty or Strategic Planning and Operational Execution. These are often group sessions, but we may also suggest individual coaching for you or some of your key staff members.
We define quantifiable goals
Peter Drucker said, “What you can’t measure, you can’t manage.” We set measurable targets and help you achieve them. This could be expressed as improved throughput, reduction in cycle time, increased sales, better morale indicators, higher quality, improved customer loyalty, and reduced conflict. We’ll help you define your metrics dashboard so you have ongoing tools to measure your success.
We implement the solution
Change happens. Positive change, effective change—the kind you need to improve
performance and outcomes—takes your leadership and your commitment. We typically meet with your group for 2 hours each week for twelve weeks, guiding you through each step of the process, then follow-up to make sure your goals are met. When your goals, your team members’ goals and the company goals are aligned, your company’s performance will soar.
We follow up
In a golf swing, it’s “follow through.” In your business, it’s “follow up.” Without it, your team may drift away from the changes and programs you’ve implemented, and older, ineffective habits can settle back in. We include follow up in all of our programs. We’ll schedule meetings with you and your team to make sure you meet the measurable goals you set. If you need course correction, the bridge ltd will guide you back on track.